Basecamp takes a fresh novel approach to project collaboration. One of the most common causes of project failure is through a lack of communication. We believe that Basecamp has made it incredibly easy for conversation between our clients and team to take place. You are unlikely to miss a step of the development phase of your project and can easily scan through past files and information posted by our team.
In a recent random customer satisfaction survey for Basecamp, 94% of Basecamp customers surveyed said they would recommend Basecamp to their friends, family, and colleagues. Since the vast majority of business comes from word-of-mouth referrals we work hard to ensure our customers are well taken care of. Many of our customers ask us for more information about Basecamp and how they can incorporate it into their companies after being so impressed.